Insights From Gail
Get solutions to your leadership challenges. Learn how to approach your company culture, employee engagement, and organizational performance through Gail Golden’s leadership blog.
Customer intimacy, product leadership, or operational excellence?
Which of the 3 value disciplines is your company doing best? It’s unlikely you can be great at all of them!
How to keep employees motivated when promotion isn’t an option
There’s a simple way managers can retain and motivate talented employees when promotion is not an option. But you have to be ready to hear it.
How to keep clients like David Ogilvy
Sixty years in, the advertising legend’s advice for how to keep clients is still relevant, no matter your industry.
Want to make better business decisions? Consider a bad temper
Moods affect our decisions much more than we think. Learn why being in a good mood is bad for making business decisions.
What one excellent employee can do for your brand reputation
Every time I go to Rome, I visit Bar Farnese. The coffee is top quality, but it’s one excellent employee whose skill and hospitality ensures that I return again and again.
How to learn sales as a natural extension of your job
Almost every business I’m working with is giving the same directive to their workforce: Everyone — and I mean everyone — has to start selling.
7 positive steps to get your people back in the office
Many leaders want their people back in the office, but a lot of employees are resisting the change. Here are 7 meaningful ways to encourage people to come back in to work.
Why our comfort with age discrimination is bad for business
Age discrimination is a serious problem in the workplace, and it leads to a tremendous waste of talent.